With many years serving the coffee & vending industry under our belt, we understand your challenges — and your bottom line.
For decades Asolvi has helped providers delight their customers with fully stocked and functioning vending machines and great-tasting cups of coffee. Our software simplifies service processes and controls costs, letting you focus on making sure your customers get the snacks, sweets and beverages they want, when they want them.
Our software centralises all asset and service contract data and integrates it with the rest of your service chain. When maintenance is planned, invoices are compiled and reports are generated, key data automatically goes where it needs to. You get visibility of your entire machine base, full SLA tracking, and the ability to define various contract types and invoicing methods with ease, including pay-per-cup. You save time and errors by no longer relying on paper, spreadsheets and siloed point solutions.
Manage suppliers and multiple warehouses and track all parts and ingredients with full transparency. Our stock management software makes your logistics and inventory processes considerably more accurate and cost-effective and ensures that no ingredients sales are missed.
Keep all vending machines running optimally with intuitive tools that allow you to plan replenishments and maintenance works in advance, and sophisticated scheduling that allocates suitable engineers automatically.
Engineers receive and complete jobs electronically, in real-time, using our platform-independent mobile software. This eliminates paperwork-based errors and delays and ensures that all ingredients sales are properly recorded. It also keeps engineers moving from appointment to appointment, maximising productive time.
Our helpdesk software makes managing support and replenishment requests easy and efficient for provider and customer alike. This is thanks to centralised information and automated progress updates and reminders for high-priority tasks.
Customers are able to make replenishment requests directly through our self-service web portals, reducing the number of calls to the back office. They also get more control and transparency thanks to 24/7 access to service histories, meter readings, machine information and job status, positively impacting customer satisfaction.
Detailed reports on vending machine sales are compiled at the touch of a button with our automated reporting tools, offering excellent profitability insights and fuelling stronger sales decisions. Reports on costs, contracts, assets, parts, ingredients and more are available so that you are better equipped to manage resources.