Over the years we’ve worked closely with external partners to build features specifically for the fire & security industry. That’s why we’re better at understanding where you are and where you want to go.
Companies that install and maintain access control systems, fire and intruder alarms, CCTV, fire suppression systems and integrated smart solutions get the best of both worlds when they partner with Asolvi. They get broad-scope software that’s more flexible and scalable than market-specific products. But they also get special functionality for fire & security providers, carefully developed over decades of working in this industry.
Detailed information on customers, assets, service contracts, assignments and certification is securely and centrally held in our systems, easy surfaced by the people who need it. This gives you much better control and visibility of your installations. It also enables you to give customers more transparency of the systems and services they’re paying for, and a better understanding of their value.
Our software enables you to comply with SLAs and shorten response times in a response-critical environment. Preventative maintenance appointments are automatically generated in our systems, letting you plan resources in advance without the rigour of paperwork and manual processes. Automated scheduling tools take further pressure off your planning team by assigning preventative and reactive maintenance work to the appropriate engineer based on geography, skill set etc. Fully integrated parts management ensures that your engineers are always equipped when they arrive on site.
Our systems are pre-configured for inputting and storing all relevant certification documentation for your fire & security installations. This saves your teams from having to generate the documentation manually in a separate system. Easy access to this documentation in the office and the field gives you better control over installations and helps you provide a better service to customers.
Our software can offset pressures caused by the current shortage of field engineers in this sector by giving the productivity of your existing workforce a powerful boost. Engineers complete and sign off jobs using a simple, intuitive interface on their mobile devices, significantly streamlining their workflows and increasing the number of jobs completed per day.
Legal requirements can be accessed in the office and the field via custom tabs pre-configured for different fire & security installations. Inspection checklists can be generated using just the serial number of the asset being inspected. You can also create reports required for audit compliance such as false alarm analyses and maintenance performance statistics.
Data is sent instantly from the field to our invoicing module, where job and service contract costings are automatically calculated according to contractual rules. Invoices are pre-loaded with all relevant figures and customer data, ready to be sent out. This eliminates delays and errors that result from using small-scale ERP software or paper-driven systems, improving cash flow.
Our software can integrate with various accounting and payroll applications, making it easier to calculate salaries and secure the right pay, and ensuring that your financial information is always up to date.
Project managers can get live updates on how installations are progressing through our projects module. They can create estimates, plan resources, view deadlines and see how much time has been spent on a project, both internally and in the field.
Our fully integrated helpdesk makes logging and managing service calls easy and efficient for provider and customer alike. Our self-service web portal goes one step further, reducing calls to your offices while giving customers more control and transparency.
The fact that our software is customised for the fire & security industry means our implementation cycles are much shorter. If you were to deploy a field service management system without our sector-specific features, you’d need to invest significant amounts of time configuring the system for compliance and certification purposes.